In order to better understand the perception, needs and expectations of customers, the Public Parking Department carried out a survey at the end of 2016, which showed a very high satisfaction rate. A 31-point questionnaire was sent to a sample of subscribers. “More than 2,000 people responded to the questionnaire and the results are very satisfactory and are almost identical to those obtained during our 2010/2011 campaign,” Eric Sciamanna, head of the car park service, said. The results show a general improvement in satisfaction with the service’s major missions: security … Continue reading Public car parks: 91% satisfaction rate